Terms of Service

Last updated 7 November 2026

These terms govern your use of the Paramount Taxi and Paramount Driver apps and this website, operated by Paramount Tours and Car Rentals ("Paramount"). By creating an account you agree to them.

1. The service

Paramount provides licensed public passenger transport in Jamaica and an app for booking it. Trips are carried out by drivers who are approved by Paramount and operate licensed PPV vehicles.

2. Your account

• You must be 18 or older and provide a mobile number you control.
• Keep your sign-in code private. You are responsible for activity on your account.
• We may suspend or close accounts that abuse drivers, riders or staff, repeatedly cancel, provide false information or break the law.

3. Fares and payment

• The fare shown before you confirm is an estimate based on the expected route. The final fare may differ if the route or duration changes materially (for example, additional stops you request or heavy traffic). Night rates apply from 10 pm to 5 am and are shown in advance.
• Riders pay the driver in cash at the end of the trip unless another method is offered in the app.
• A cancellation fee may apply if you cancel after a driver has been dispatched for more than a reasonable time or fails to appear at the pickup.

4. Rider conduct

Treat drivers and vehicles with respect. No smoking, open alcohol, illegal items or more passengers than seatbelts. Riders are liable for damage they cause to a vehicle.

5. Drivers

Drivers are independent operators or employees of Paramount as set out in their separate driver agreement. Drivers must maintain valid licensing, insurance and fitness at all times, keep documents up to date in the app, accept only trips they can complete, and settle commission owed on the agreed schedule. Paramount may deactivate drivers who fall below service or safety standards.

6. Safety and incidents

In an emergency call 119 (police) or 110 (fire/ambulance) first, then contact Paramount. Report lost property, accidents or complaints to support@paramounttaxi.com with the trip time.

7. Liability

Paramount carries the insurance required by law for public passenger transport. To the extent permitted by Jamaican law, Paramount is not liable for indirect losses, delays caused by traffic, weather or events outside its control, or for property left in vehicles. Nothing in these terms limits liability for death or personal injury caused by negligence.

8. The apps

We grant you a personal, non-transferable licence to use the apps for booking or providing trips. Do not copy, reverse-engineer or misuse them. We may update or withdraw features at any time.

9. Privacy

Our Privacy Policy explains how we handle your information and forms part of these terms.

10. Changes and governing law

We may update these terms; continued use after a change means you accept it. These terms are governed by the laws of Jamaica and the courts of Jamaica have jurisdiction.

Contact

Paramount Tours and Car Rentals, Kingston, Jamaica · support@paramounttaxi.com · +1 (876) 000-0000