Support

We're a Kingston company with a real office. Reach us any of these ways.

Frequently asked

How do I pay?

Pay your driver in cash at the end of the trip, exactly the fare shown in the app. Card payments are coming soon.

How is the fare calculated?

A base fare plus a rate per kilometre and per minute, with a minimum fare. Night rates apply between 10 pm and 5 am and are shown before you confirm.

I left something in the car

Contact support with your trip time and we'll reach the driver for you.

How do I delete my account?

Email support@paramounttaxi.com from the phone number on the account, or use Account → Delete account in the app. We remove your personal data within 30 days, keeping only what the law requires us to retain (trip receipts).

Is my location tracked?

Only while you have an active trip request or trip, so your driver can find you. Drivers share their location only while they are online.